Issues and Terms
- What types of short video services do you offer?
We specialize in creative short video production, including corporate promotions, product promotions, social media short videos, and custom-made creative short films. Whether for commercial promotion or personal showcase, we can tailor-make short video content to meet your needs.
- What is the project production process?
Consultation and Communication: You provide your requirements, and we understand your goals and creative ideas.
Planning and Quotation: We develop a creative plan, shooting schedule, and quotation based on the project.
Filming and Production: We complete filming, editing, and post-production.
Review and Revision: You can provide revision suggestions, and we adjust until you are satisfied.
Delivery: We deliver the final video; file format can be provided upon request.
- How long does it take to produce a short video?
Delivery time depends on the video length, complexity, and number of revisions. Generally, the production cycle for a standard short video (30 seconds to 1 minute) is 7-14 days. The specific time can be confirmed during project communication.
- How are fees calculated?
The cost is calculated based on factors such as video length, production complexity, shooting location, and special effects requirements. We will provide a detailed quotation after communicating your needs, ensuring transparent and fair pricing.
- Who owns the video copyright?
For original footage, we will clearly specify copyright ownership in the contract.
Generally, after payment, the client has the right to use the finished video.
When using third-party footage, copyright follows the provider’s regulations.
- Can I modify the video?
Of course! During the video production process, we will provide one or more modification opportunities (the specific number will be agreed upon in the contract) to ensure the final product meets your requirements.
- Do you offer expedited or rush services?
Yes, we offer rush production services, but additional fees may apply. Please specify your deadline during the consultation, and we will try our best to accommodate you.
- How do I submit shooting footage or materials?
You can upload your footage via email. If the file is large, we will provide a secure cloud transfer method.
- What if I am not satisfied with the finished product?
We promise to make reasonable modifications until you are satisfied. For services not completed as agreed in the contract, we will offer a refund or a redesign.